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Windows Explorer is your friend

There are few programs that come with Windows that I use more often, or that are more useful than Windows Explorer, yet I’m amazed at how many computer users don’t even know that it exists.  This is partly due to Microsoft’s dumbing down of Windows when they released...

Thank you for the free Internet service!

Wireless networking, also known as “wi-fi,” is now all the rage for home computer users.  Media ads assault us about our “need” to share Internet access throughout the home and “experience the freedom” of wireless.  And, we are told, we simply must have the most...

Back it up before it breaks

On my repair bench this week is a computer that has suffered a catastrophic Windows XP meltdown.  All of the owner’s important files were on the computer, and there were no backup copies.  There were thousands of irreplaceable letters, financial records, emails and...

When in doubt, read the manual

The acronym “RTM” is widely used in the computer geek community, and is often used in reply to dumb questions that are posted to Internet computer repair forums.  If the person posting the question would simply “RTM” (Read The Manual), they would see that their...

Cops hire crooks to steal your data

As if the identity theft crisis wasn’t bad enough, federal and local police have found a new way to evade Constitutional search and seizure limitations by hiring crooks to steal the personal records of innocent citizens. Numerous federal agencies, including the...