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Oh no, you’ve been hacked! Now what? Part 1

What would you do if you received the following email from a dear friend or family member? “I’m writing this with tears in my eyes, my family and I came down here to London, England for a short vacation unfortunately we were mugged at the park of the hotel where we...

Computers should be fun, part 1: history

I got involved with computers because I thought anything that had to do with technology was fun; therefore, I figured computers should be fun, too. I have my friend Jack to thank for introducing me to computers and getting me started in my career as a computer repair...

Internet TV: are we there, yet?

I love my job. I love taking cranky, uncooperative computers and turning them into devices that my customers can actually enjoy, instead of being mad at them all the time. People are mad at their computers because computers simply are not the magical, fool-proof...