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Oh no, you’ve been hacked! Now what? Part 3

We looked last week at some of the ways that Mary’s Hotmail email account could have been hacked. They were: fake verification emails, fake login pages; fake “Vote for me!” emails;”man-in-the-middle” attacks; using untrusted computers and/or forgetting to...

Oh no, you’ve been hacked! Now what? Part 2

A few weeks ago I told the story of Mary, one of my customers whose Hotmail account was hijacked by the Internet bad guys. The bad guys were using her account to send scam emails to her friends and relatives, trying to steal as much cash as they could. One relative...