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Learn how to drive your ever-changing computer

To be effectual at my job as a “computer guy,” I have to be constantly learning. Just when I think I’ve seen it all, something new comes along, forcing me in a new direction. New problems, new solutions and new ways of doing things: that’s life...

FTC exposes tech support phone call scams

If someone called you on the phone, said they were from the “Windows Technical Department” and claimed they needed to remotely repair your computer because it had been hacked, would you believe them? Numerous customers have been telling me stories similar...

The new Windows 8; do we care?

141,458 years; that’s how long Microsoft says their new Windows 8 operating system was in the testing stages before being released to the general public on October 26. To be fair, they actually state the figure at 1,240,000,000 hours, which converts to a little...