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Back it up before it breaks

On my repair bench this week is a computer that has suffered a catastrophic Windows XP meltdown.  All of the owner’s important files were on the computer, and there were no backup copies.  There were thousands of irreplaceable letters, financial records, emails and...

When in doubt, read the manual

The acronym “RTM” is widely used in the computer geek community, and is often used in reply to dumb questions that are posted to Internet computer repair forums.  If the person posting the question would simply “RTM” (Read The Manual), they would see that their...

Cops hire crooks to steal your data

As if the identity theft crisis wasn’t bad enough, federal and local police have found a new way to evade Constitutional search and seizure limitations by hiring crooks to steal the personal records of innocent citizens. Numerous federal agencies, including the...

Private data loss recipe for disaster

Recent weeks have brought more reports of personal information theft and loss than I can ever remember occurring in such a brief amount of time.  Businesses, schools and government institutions are in deep trouble as their poor data protection policies are proving to...

“Genuine Advantage” program hobbles legal users

Efforts by computer companies such as Microsoft to fight software piracy have always been too little, too late.  In a constant cat-and-mouse game, Microsoft will release an “anti-piracy” measure designed to disable illegitimate copies of its products, only to be...